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Taking Care of Your Insurance Remotely

By April 14, 2020 July 14th, 2020 No Comments

Taking care of your insurance during this time of social distancing can be challenging. However, Insurance Centers, S&S Insurance and Brown-Smiley-Nedley Insurance can handle most of your insurance needs by phone, fax, email, or over the internet. Here is our resource guide on how to service your insurance without having to visit our office.

Online Portals

On our website’s Client Portal, you can report a claim, request a policy change, request a certificate, request auto id cards, and pay your bill.

Client Portal: https://bit.ly/2U7P7OR

On our website, you can find a list of insurance companies we represent with links to their websites and online portals.

List of Companies: https://bit.ly/2TSipBW

 Our Office Numbers

  • Morgantown: 304-292-9645
  • Bruceton: 304-379-2260
  • Kingwood: 304-329-0960
  • Fairchance S&S: 724-564-7401
  • Fairchance BSN: 724-437-4504

Our Fax numbers

  • Morgantown: 304-291-1158
  • Bruceton: 304-379-8607
  • Kingwood: 304-329-3646
  • Fairchance S&S: 724-564-7403
  • Fairchance BSN: 724-437-9082


Also, you can email your agent or our general email info@insurancecenters.com. A list of our agents’ emails can be found on the website.

List of emails: https://bit.ly/2waZARA

Insurance Carriers Response

Many insurance carriers around the country are responding to the COVID-19 Pandemic in different ways to help their policyholders. Most carriers are willing to work with customers to postpone payments and are not enforcing any non-pay cancelations for the time being. Some are even offering discounts and rate reductions on both commercial and personal auto insurance policies. Below is a list of insurance carriers we represent and how they are helping their customers during this challenging time. Here is a link to their response: https://bit.ly/3ba3ysZ 

If you have any payments or papers to drop off, please call before coming to speak with a representative on how to best handle your situation. 

As a small, locally-owned company, our goal is to remain available and provide the level of service you come to expect without sacrificing any standards on health and safety. We appreciate your cooperation and understanding!