Coronavirus Update 3/19/2020 - Insurance Centers, Inc. Skip to main content
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Coronavirus Update 3/19/2020

By March 19, 2020 April 14th, 2020 No Comments

Effective 3/20/2020 Insurance Centers, Inc., will be closing their offices in Fairchance, Bruceton Mills, Kingwood, and Morgantown to the public until further notice.  Below is a list of ways you can reach us or self-service.

Online Portals

On our website’s client portal, you can report a claim, request a policy change, request a certificate, request auto id cards, and pay your bill.

Link to Client Portal:

On our website, you can find a list of insurance companies we represent with links to their website and online portals.

Link to List of Companies:

 Our Office Numbers

  • Morgantown: 304-292-9645
  • Bruceton: 304-379-2260
  • Kingwood: 304-329-0960
  • Fairchance S&S: 724-564-7401
  • Fairchance BSN: 724-437-4504

Our Fax numbers

  • Morgantown: 304-291-1158
  • Bruceton: 304-379-8607
  • Kingwood: 304-329-3646
  • Fairchance S&S: 724-564-7403
  • Fairchance BSN: 724-437-9082


Also, you can email your agent or our general email A list of our agents’ emails can be found on the website.

Link to List of emails:

Insurance Carriers Response

Many insurance carriers around the country are responding to the COVID-19 Pandemic in different ways to help their policyholders. Most carriers are willing to work with customers to postpone payments and are not enforcing any non-pay cancelations for the time being. Some are even offering discounts and rate reductions on both commercial and personal auto insurance policies. Below is a list of insurance carriers we represent and how they are helping their customers during this challenging time. Here is a link to their response: 

If you have any payments or papers to drop off, please call before coming to speak with a representative on how to best handle your situation. 

As a small, locally-owned company, our goal is to remain available and provide the level of service you come to expect without sacrificing any standards on health and safety. We appreciate your cooperation and understanding!